TAPQUENCE SUPPORT
How can we help?
How can we help?
How can we help?
Find clear answers about installation, macOS permissions, building automations, billing and troubleshooting.
Find clear answers about installation, macOS permissions, building automations, billing and troubleshooting.
Find clear answers about installation, macOS permissions, building automations, billing and troubleshooting.
Getting Started
Tapquence is a no-code mouse and keyboard automation app for Mac. It lets you build reusable macros with mouse clicks, keyboard input, key sequences, precise delays, random waits and repeat settings for repetitive desktop tasks.
Download the latest Tapquence disk image, open it and drag Tapquence into the Applications folder. Open Tapquence from Applications, then follow the in-app prompts to grant the permissions macOS requires. Reopen Tapquence after changing a permission so macOS can apply it correctly.
Yes. The Universal macOS build contains support for both Apple Silicon and Intel Macs, so you can use the same download on either architecture.
Tapquence is built for recent versions of macOS. The exact minimum macOS requirement is shown beside each release download, because requirements can change as the application evolves.
Features & Automation
Yes. Tapquence works as an auto clicker for Mac, but can do more than repeat one click. Combine single, double and right clicks at different positions with keyboard actions, waits and repetitions in one automation.
Yes. Tapquence combines mouse clicks, individual keys, keyboard shortcuts and multi-key sequences in one visual workflow. Actions can be reordered and given their own timing.
Yes. Every action can have a start delay, and fixed or random wait actions can be placed anywhere in a macro. Time values can use seconds or minutes, and decimal values accept either a dot or a comma.
Tapquence lets you select a supported open target application for mouse and keyboard automation. The target needs to remain available while the macro runs, and some applications may limit automated input.
Your macros and automation settings are stored locally on your device. Tapquence does not need to upload the contents of your workflows to the cloud.
Installation & Permissions
macOS requires Accessibility permission before an application can generate mouse clicks or keyboard input. Tapquence uses this permission only to run the actions you configure. You can review or revoke access in System Settings under Privacy & Security.
Enable Tapquence under Privacy & Security → Accessibility. Depending on your macOS version and the actions you run, macOS may also request Input Monitoring. Only enable permissions for the installed Tapquence application in your Applications folder.
Keeping Tapquence in Applications gives it a stable location. Moving or replacing the application can make macOS treat it as a different copy and can cause previously granted permissions to stop matching.
Billing, Trial & Refunds
The trial provides full access to Tapquence for 14 days, including all actions, templates and supported automation features.
Unless you cancel before the trial ends, the monthly or yearly subscription selected at checkout starts automatically and the payment method provided at checkout is charged.
Yes. Cancelling stops future renewals. Access normally continues until the end of the current paid billing period, unless the checkout or account page states otherwise.
Because Tapquence includes a 14-day full-access trial, completed subscription payments are generally non-refundable. If a technical issue prevents Tapquence from working as described, contact support within 14 days of the charge so the issue can be investigated. Statutory consumer rights remain unaffected.
A personal Tapquence subscription can be used on up to two personal devices, subject to the licence terms shown at checkout and in the Terms of Use.
Privacy & Safety
Tapquence stores and runs your macros locally. Account, licence, payment, analytics and consent data may be processed by the providers described in the Privacy Policy, but the contents of your macros do not need to be uploaded to run them.
Tapquence is designed for responsible desktop automation, productivity and testing. Always follow the rules of the application, game, employer or platform you use. Automated input may be restricted and can lead to account limitations or bans, so use every macro at your own risk.
Troubleshooting
First confirm that Tapquence is installed in Applications and enabled under Privacy & Security → Accessibility. Reopen Tapquence after changing permissions. Also check that the target application is open, the action is enabled and the selected position or key sequence is valid.
Quit Tapquence completely, remove its existing Accessibility entry, reopen the installed copy from Applications and grant access again. If macOS still retains an outdated permission record, resetting Tapquence's privacy permission and granting it again can resolve the mismatch.
The target may have closed, changed windows, moved to another desktop or blocked automated input. Refresh the target application list, select the intended app again and test with a simple click or key action before running the full macro.
Still need help?
Email support@tapquence.com for product help, installation and troubleshooting. Use billing@tapquence.com for subscriptions, invoices or refunds, and info@tapquence.com for general enquiries.
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