Account & plans
Understand Free allowances, subscriptions, and billing.
Frequently asked questions
The essentials, without leaving this page.
What is included in Free?
The existing trial applies to eligible automation features and does not turn into a paid subscription automatically. Under the local-only offer, recap usage follows the Free allowance. Free includes five local recaps in your first full allowance month from account activation, then two per month. Counts are kept on each Mac; adding another Mac does not restart the first full account month. All plans use the same on-device Apple Intelligence engine. Existing recordings, transcripts and recaps stay accessible. No payment card is required for Free.
What happens after my first free month?
Free includes five local recaps in your first full allowance month from account activation, then two per month. Counts are kept on each Mac; adding another Mac does not restart the first full account month. All plans use the same on-device Apple Intelligence engine. Existing recordings, transcripts and recaps stay accessible. No payment card is required for Free. Existing Macro allowances remain as shown in Account.
Does Tapquence offer refunds?
For purchases, invoices or a refund request, contact billing@tapquence.com or Paddle support. Read the Refund Policy for the applicable 14-day offer, renewal payments and statutory rights.
Cancelling a subscription stops the next renewal and normally preserves access for the rest of the paid period. It does not automatically refund a payment.
How many devices can I use?
A personal Tapquence Pro licence can be used on up to two personal devices, subject to the licence terms shown at checkout and in the Terms of Use.
Does Tapquence upload my macros?
Tapquence stores and runs your macros locally. Account, licence, payment, analytics and consent data may be processed by the providers described in the Privacy Policy, but the contents of your macros do not need to be uploaded to run them.
Is Tapquence Mobile available?
Tapquence Mobile is coming soon. It is shown on the Pro and Unlimited pricing cards as a future addition, not a feature you can use today.
There is no release date stated on the pricing page. The currently available app is Tapquence for Mac.
