Before you start
Reduce the problem to one action. Review the current Tapquence screen and the requirements above before changing anything.
- Installed app confirmed
- Target app available
- One failing example
Check permissions
Most automation failures come from one of four areas: the installed app does not match the approved permission entry, the target changed, an action is no longer valid or the workflow moves faster than the application.
Quick diagnostic order
Check the installed app, Accessibility permission, target application, individual action and timing—in that order. Test one simple action after each change.
1. Confirm the installed copy
Tapquence should run from Applications. Quit a copy opened from Downloads or a disk image and launch the installed version.
2. Refresh Accessibility permission
Open Privacy & Security → Accessibility. If Tapquence is enabled but still reports a block, remove the entry, reopen the installed app and grant access again.
3. Verify the target application
Make sure the target is open, visible and in the expected window or desktop. Refresh the target list when an application has restarted or changed windows.
4. Test the failing action alone
Temporarily hide every later action. Test a simple click or key sequence and confirm the chosen position or key combination is still valid.
5. Increase the wait
If the action works manually but fails inside a longer run, add more time before it. Loading panels, network requests and animations can make application timing inconsistent.
6. Check application restrictions
Some applications, games and protected fields restrict automated input. Follow the application’s rules and never use automation to bypass access, security or platform controls.
When to contact support
Email support@tapquence.com with your macOS version, Tapquence version, target application and the smallest sequence that reproduces the issue. Do not include passwords, private customer data or other sensitive content.
Verify the target
Run the smallest useful example once and verify the result before enabling repetition or relying on the complete workflow.
Troubleshoot timing
Confirm the installed app, target, folder or meeting is the one described in this guide.
Reduce the workflow to the smallest failing action and change only one setting at a time.
Use harmless data, add more time where needed and keep the stop control available.
Continue learning
Continue with the matching Tapquence feature or move through the guide sequence.
Test with Key Sequence RepeaterSee how this guide connects to the actual workflow.›